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And while the rest of the ship buzzes with activities and entertainment, you can choose the pace of your day. You can bask in the serenity of your private enclave or dive into the vibrant ship life whenever you please. Imagine sipping a fine vintage wine as your personal butler (I kid you not) ensures everything is just right in your stateroom. Meanwhile, The Haven concierge desk is organizing your Thermal Suite passes. I’ve experienced a lot of “wow” factor areas on cruise ships, but this one really made me step back and take it all in.
Prima class

Included in your cruise fare are the services of a concierge and butler. Priority embarkation, debarkation, seating at shows and dining reservations also come de facto with that special metallic Haven keycard. Small fees, like the charge for room service, are waived for passengers in suites on Norwegian Cruise Line. On some ships (Norwegian Escape, Norwegian Getaway, Norwegian Breakaway and Norwegian Epic), Haven guests are given a mobile phone that they can use throughout the ship.
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Norwegian Cruise Line suite guide - Cruise Blog
Norwegian Cruise Line suite guide.
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Since we have never stayed in The Haven on any other NCL ship, we can not comment on how The Haven on Norwegian Prima compares to others in the fleet. Further, room service is complimentary for Haven guests on Norwegian Cruise Line. Guests can even order off the Haven menu and have it delivered to the stateroom. The Haven is an all-suite, exclusive area on Norwegian Cruise Line ships that is accessible only by keycard holders. At Harr Travel, we believe cruising is one of the best ways to explore the world and create unforgettable memories. Our team of experienced cruisers is dedicated to sharing our knowledge and passion with you.
Deluxe Owner’s Suite with Large Balcony
Perhaps you’d like to start off your first sea day with a massage and facial at the cruise spa… they’ll arrange that, or specialty dining reservations, shore excursions, and more! Inside the letter, you’ll also find pre-printed self-adhesive Priority luggage tags as a special touch. Some of these opulent Courtyard Penthouse with Balcony's are designed to be a romantic hideaway ideal for two with a round queen-size bed.
Located within the enclave, this private area is specifically created for outdoor luxury. Ample seating in both sunny and shaded sections provide a comfortable spot to lounge in or out of the sun. There are views of the ocean and the opportunity to relax beside the private pools. A bubbling hot tub and bar are included on this sundeck, and a fitness center is nearby. This a designated section in the upper decks of certain ships that is reserved for the private luxury of keycard holders. Depending on which vessel, passengers have exclusive access to bars, lounges, pools, hot tubs, restaurants and sundecks not available to those other passengers you saw at the terminal.
Preview: Norwegian Cruise Line's Norwegian Aqua - TravelAge West
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We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports.Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Once you are back on board, spend the evening relaxing in the private Haven Lounge or Haven Bar. The staff in these locations is attentive, accommodating and might even learn your name – an added touch to this cruise experience.
While I definitely would not pay a premium price for The Haven experience on a ship that did not include a restaurant and bar — both of which were a huge draw — I’m pretty sold on the area as a concept. It’s important to note that what is offered regarding accommodations and services varies from ship to ship. For example, not all versions of The Haven feature a private restaurant. If you have the finances to upgrade, then staying in The Haven will certainly provide a more personalized and upscale cruise experience. The elevated accommodations and the luxurious sun deck in the Haven on Norwegian Prima are major reasons why we would consider upgrading.
Escape toPrivate Haven Venues
Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. This spacious penthouse suite is an amazing option for couples looking for a luxurious getaway. The suite features a large outdoor aft-facing balcony with a hot tub, and inside features a king size bed and luxurious bathroom. The Haven is an all-suite private enclave, a virtual ship within a ship, located on the upper decks of certain NCL ships. It offers upgraded accommodations, butler and concierge service, and exclusive access to a range of other special amenities and privileges (to be described below). This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs.
What’s the Price for a Room or Cabin in the Haven?
On most Norwegian ships, the exclusive sun deck is at the very top of the ship and typically forward, meaning it's the perfect place to sunbathe in peace or have a drink while you sail into a new port. The Haven is the all-suite section of Norwegian Cruise Line ships, accessible by keycard-holders only. The Haven allows passengers to enjoy everything from a private bar and lounge to a custom restaurant, secluded sun deck and calm courtyard, without ever leaving the suite complex. Norwegian Cruise Line pioneered the concept of an exclusive suite enclave, complete with private sun deck and pool surrounded by the ship's top accommodations, in 2005, and adopted The Haven moniker in 2011.
If you take the price of a Club Balcony Suite, then you will be anything from around 2-3 times per person more for access to The Haven. From king-sized beds to large balconies with stunning views, prepare to indulge in an opulent experience designed to pamper you from sunrise to sunset. On Prima-class ships, you will also have an outdoor infinity pool that looks out over the aft of the ship. Imagine the view with a nice cocktail in hand as the sun begins to set. Lastly, journey up to the Sundeck for panoramic views that are the best on the ship, with luxury sun loungers, day beds, and patio-style seating. You’ve got priority access to the Mandara Spa and if you book a Haven Spa Cabin you even get complimentary access to the thermal spa suite .
This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. That said, guests may eat in the Haven restaurant (which is included) instead of specialty restaurants (which are not).
Although all the suites have spacious balconies, the balcony of our suite on Deck 14 had expansive 180° views. About 200-square-feet in size, it had more than enough space for two lounge chairs as well as a table with chairs for al fresco room service (in warmer climates). Because of its location, this forward-facing Penthouse Suite on the Norwegian Escape cruise ship has a balcony located off its separate living/dining room and these slanted windows in the bedroom. Measuring 572 square feet, these suites have a separate bedroom with bath, living and dining area, balcony, and a half bath for guests.
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